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FAQs

HomePaternity Frequently Asked Questions Troubleshooting

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HomePaternity

Frequently Asked Questions

Where can I ship my samples?
How can I track my samples?
Why cant I log into my account?
Why was I asked to re-collect my samples?
Are there names on my results report?

See All - 6

Troubleshooting

I am having trouble activating my HomePaternity kit.
I live in New York State.
I live outside the US.
My samples have arrived, but I havent received a notification from HomePaternity.
I didn't get my results notification.

No connection Real-time notifications may not work