Please check your spam or junk email folder for an email from noreply_peekaboo@dnacenter.com. If you do not receive your results by 8pm on the day your results were promised, please submit a ticket, or contact us at 1.800.681.6731 or peekaboo@dnacenter.com. In some cases, additional testing is required and a representative will contact you within 1 business day.