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DNAcenter SupportKnowledge BaseDDCDDC At-Home Testing
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Product Instructions
Related FAQs
  • My samples have arrived, but I haven't received a notification from DDC.
  • I didn't get my results notification.
  • Where can I ship my samples?
  • How can I track my samples?
  • How long will it take for my samples to arrive at the lab and begin testing?
  • Why can't I log into my account?
  • Will there be names on my report?
  • Can I use this test for legal purposes?
  • What do my paternity results mean?
  • What do my relationship test (Grandparent, Sibling, Aunt/Uncle, etc.) results mean?
  • What happens to my information and DNA after testing is complete?
  • When will my results be mailed?

When will my results be mailed?

You have the option to have a hard copy of your results mailed to a specified address for an additional fee. If you would like this service and haven’t requested it yet, simply submit a ticket and we’ll add the upgrade. Hard copies are mailed the same day your online results are released.


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