HOMEDNA Support

Welcome to HomeDNA Support

Receive support on your HomeDNA Test by submitting a ticket. Our HomeDNA team is available from Monday-Friday, 8:30am to 5:30pm Eastern Time (excluding holidays) and will respond to your ticket promptly.

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Product Issues?

Contact us and we’ll make it right ASAP. In most cases, a return is not necessary.

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FAQs and Troubleshooting

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Product
Instructions

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Have A Question?

Click here to submit a ticket. We will get back to you soon.

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