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Related FAQs
  • I missed my collection appt, need to (re)schedule my appt, or have another scheduling question.
  • I didn't get my results notification.
  • Why can't I log into my account?
  • Is this test covered by HSA/insurance?
  • What do my paternity results mean?
  • What do my relationship test (Grandparent, Sibling, Aunt/Uncle, etc.) results mean?
  • What happens to my information and DNA after testing is complete?
  • When will my results be mailed?

I missed my collection appt, need to (re)schedule my appt, or have another scheduling question.

Please click here to visit our scheduling page and receive assistance.

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