All FAQs
Sample Collection
- When should I activate my kit?
- I'm having trouble getting enough blood, what should I do?
- Will being hydrated help with collection?
- Is it normal for my finger to be sore or bruised after sample collection?
- I forgot to freeze the ice packs, where should I store my samples for now?
- I forgot to fast before collecting my sample. Can I still send my specimen in?
- Do I need to stop taking supplements or medications before collection?
- How do I activate a kit for my family member or child?