Warning: JavaScript is required for this website to function properly.

Please allow JavaScript from *.onsitesupport.io to load.

HomeDNA Support HomeDNA Support
  • FAQs and Troubleshooting
  • Product Instructions
  • Submit Ticket
Login
HomeDNA SupportKnowledge BaseHomeDNA (Paternity Test Purchases)Troubleshooting
FAQs Knowledge Base
Product Instructions
Related FAQs
  • I need to test a different biological relationship OR the father is not available for testing
  • I need to add more people to my test (like another child or father).
  • I am having trouble activating my kit.
  • I live outside the US.
  • My samples have arrived at the lab, but I havent received an email notification.
  • I didnt get my results notification.
  • I live in New York State and bought an at-home paternity test.

I live outside the US.

Kits include return postage in the United States only. If you purchased a kit outside the United States, please purchase your own postage and ship your samples to our lab at the following address:


1 DDC Way, Fairfield, OH 45014


Is this article helpful?
0 0 0
Please help us make article better!
 
No connection Real-time notifications may not work