Troubleshooting
- I need to test a different biological relationship OR the father is not available for testing
- I need to add more people to my test (like another child or father).
- I am having trouble activating my kit.
- I live outside the US.
- My samples have arrived at the lab, but I havent received an email notification.
- I didnt get my results notification.
- I live in New York State and bought an at-home paternity test.