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HomeDNA Support

FAQs and Troubleshooting
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FAQs

FAQs

HomeDNA (Paternity Test Purchases) Troubleshooting FAQs HomeDNA (Lifestyle Test Purchases: Ancestry, Healthy Weight, Food & Pet Sensitivity, Skin Care) Troubleshooting FAQs

Knowledge Base

Product Instructions

Which barcode should I use to register my kit?
Where can I ship my samples?
How can I track my samples?
Why cant I log into my account?
Why was I asked to re-collect my samples?

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